Effective Date: 05/05/2025

Welcome to the next chapter

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, make a purchase, or interact with us in any way.

1. Information We Collect

When you browse or shop with us, we may collect the following:

Personal Information: Name, email address, shipping address, billing address, phone number, and payment information.

Order Details: Items purchased, order history, preferences.

Technical Data: IP address, browser type, device information, and browsing behaviour via cookies and similar tools.

2. How We Use Your Information

We use your information to:

Fulfil and manage orders

Provide customer service and respond to inquiries

Send updates about your order or our boutique (only if you opt in)

Improve our website and services

Detect and prevent fraud or misuse

3. Sharing Your Information

We do not sell or rent your information to third parties. We may share it with:

Payment processors (e.g., Stripe, PayPal) to complete your purchase

Shipping carriers (e.g., Royal Mail, Evri) to deliver your order

Marketing platforms (only if you’ve opted into our newsletter)

Legal authorities when required by law

4. Cookies

We use cookies to personalise your shopping experience and analyse website traffic. You can adjust cookie settings in your browser at any time.

5. Your Rights

Depending on your location, you may have rights to:

Access or correct your personal data

Request deletion of your information

Opt out of marketing communications at any time

To exercise any of these rights, please contact us at info@thenextchapteruk.com

6. Data Security

We take reasonable steps to protect your information, including encryption and secure servers. However, no online system is 100% secure—please shop wisely.

7. Children's Privacy

Our site is not intended for children under 13, and we do not knowingly collect data from them.

8. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

Have questions? Reach out to us at:

📧 info@thenextchapteruk.com

📍 [your business address, if applicable]